Sr. Decision Support Analyst

Adventist Health System - Winter Park, FL

May 2006 - June 2010

Applies analytical and creative abilities to research issues and provide suggestions for resolutions or improvements to Human Resources programs and plans.  Responsibilities include:

• Tracking and management of key business HR Metrics to identify trends and make actionable recommendations.
• Work cross-functionally with Information Systems to maintain, coordinate, and roll-out HRIS projects.
• Collection, assessment and distribution of analytics, aggregating internal and external data sources, publishing standardized reports and create actionable trend information based upon research.
• Identify and measure key HR performance metrics for Human Capital improvements.
• Provide monthly, quarterly and annual reports, dashboards and scorecards to include trending, analysis and recommendations.  Present to HR leadership and Executive leadership.
• Ensure internal stakeholders have information required to do business and make decisions in regards to Human Capital.
• Developed and coordinated multiple RFP’s for system-wide HR evaluations.  Included Applicant Tracking, Exit Survey Vendor, and Background Check vendor selection.  Participated in company-wide document imaging system selection.
• Perform ad-hoc business analysis for internal departments regarding HR data.
• Monitor the quality and integrity of the data in the system and reports being produced.
• Assist in development of business cases and analysis of new or improved HR technologies.
• Seek out possible vendors whose products add value to HR processes and functions. 

Assoc. Director of Human Resources, Applicant Services

Florida Hospital - Orlando, FL

February 2004 – May 2006

Plans and administers policies and programs related to all phases of Florida Hospital System (7 Hospitals, ~15,500 employees) recruitment efforts.  Develop both domestic and international strategic recruitment plans with budget of over $3.5 million, ensure strategic alignment between staffing and organizational goals and develop alternative sourcing and recruitment methods/processes.  Interfacing with partners, both external (vendors & consultants) and internal (stakeholders and leaders) to determine best practices and methods, as well as, team with Finance and Marketing departments to develop staffing demand models looking 10 years into the future.  In 2005, Florida Hospital hired over 3700 employees and exceeded Registered Nurse hire goals to reduce premium labor costs as primary goals.

Manages subordinate supervisors who supervise other employees in applicant services (~35-40 FTE’s).    Responsible for the overall direction, coordination, and evaluation of these units.  Also directly supervises additional non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

Also functioning as the Human Resource project manager responsible for the evaluation and implementation of Human Resource and Recruitment technology as well as HR expert in analytics and metrics.  Led requirement gathering, evaluation, selection implementation and training of multiple recruitment (ATS) systems throughout the Florida Hospital seven campuses and ancillary businesses.   

Prior Florida Hospital Positions:

September 2003 – February 2004 – Manager of Nurse Recruitment

November 1997 – September 2003 – Lead Nurse Recruiter

January 1994 – November 1997 – Nurse Recruiter